01977 624 366

Quality Assurance

Trade Memberships and Associations
NICEIC approved Contractor We are an approved contractor registered with the NICEIC and our work is regularly assessed by them to ensure continued compliance with BS7671. The NICEIC is the UK's leading voluntary regulatory body for the electrical contracting industry. As a wholly owned subsidiary of the Electrical Safety Council they have been assessing the competency of electrical contractors for over 50 years.
NICEIC Domestic Installer We are also registered with the NICEIC as part of their domestic installer scheme. This means we can undertake electrical work and certify electrical work in domestic properties in compliance with Part P of the Building Regulations.
Accredited Contractor We are an accredited member of the contractors health & safety assessment scheme. This means our health and safety policies, procedures and management systems are independently assessed every 12 months to ensure compliance with statutory requirements.
Electrical Safety Register A collaboration between the industry's leading organisations with the aim of providing a single register of competent electrical contractors - you can find Orange Tree Electrical Services Ltd on the electrical safety register at www.electricalsafetyregister.co.uk

Insurance Details

Public & Products Liability Insurance
Sum insured: £5,000,000.00 per claim
Provider: Groupama Insurances
Policy Number: 10597
Date for Renewal: 5th February 2014

Employees Liability Insurance
Sum insured: £10,000,000.00 per claim
Provider: Groupama Insurances
Policy Number: 10597
Date for Renewal: 5th February 2014

Proffesional Indemnity Insurance
Sum insured: £250,000.00 per claim
Provider: Groupama Insurances
Policy Number: 10597
Date for Renewal: 5th February 2014

Efficacy Insurance
Sum insured: £100,000.00
Provider: Groupama Insurances
Policy Number: 10597
Date for Renewal: 5th February 2014

To download a copy of our insurance policy statement please CLICK HERE

Complaints Procedure

Orange Tree Electrical are determined to keep our customers satisfied and so if you are unhappy with a product or service we have provided then please let us know. Feedback is very important to us, good or bad, we always record any feedback we receive so we can learn from it and improve our services. We would hope to resolve all matters quickly and through an informal process by simply discussing the matter us. If you feel you would like to put your opinion to us in writing our address can be found on our contact page. You can also download our complaints procedure by clicking here.

Should you wish to highlight your concerns or escalate your complaint further to an independent third party then you can do so by contacting the NICEIC. There contact information can be found at www.niceic.co.uk